Havictou is committed to ensuring that our website and educational services are accessible to as many people as possible, regardless of ability or the technology they use. We believe that clear, practical vehicle care education should be available to everyone.
1. Our Commitment
We aim to meet the recognised standards of the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. Accessibility is an ongoing effort, and we continually review and improve our website to make it easier to use.
2. Accessibility Features
Our website has been designed with the following features in mind:
- Clear, readable typography with sufficient colour contrast between text and background.
- A responsive layout that adapts to mobile, tablet and desktop screens.
- Descriptive headings and a logical content structure to support screen readers.
- Keyboard-accessible navigation, buttons and forms, including the enrolment form.
- Interactive elements that can be closed or dismissed using the Escape key.
- Plain-English content that avoids unnecessary jargon.
3. Ongoing Improvements
We regularly test our website across a range of devices and browsers, and we welcome feedback that helps us identify areas to improve. Accessibility is treated as a core part of how we design and maintain our services.
4. Known Limitations
While we strive for full accessibility, some third-party content, such as embedded maps, may not fully meet our standards. Where this is the case, we provide the same information in an accessible text form elsewhere on the page.
5. Feedback & Support
If you experience any difficulty accessing our website or content, or if you have suggestions for improvement, please let us know. We will do our best to provide the information you need in an alternative format and to address the issue promptly.
You can contact us at info@havictou.info, by telephone on +44 20 7946 0521, or by post at Kingsway House, 103 Kingsway, London WC2B 6QX. Our team is available Monday to Friday, 9:00–17:00.
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